Help I'm flooding! - Oxfordshire Flood Toolkit

If there is a risk to life or a risk of serious property / environmental damage contact Oxfordshire Fire and Rescue Service on 999.

Be aware that during severe weather the emergency services will be very busy.

For other useful contact details and to report flooding to Oxfordshire Highways or your Water and Sewerage provider see our It’s an Emergency page.

If there’s a flood happening near you, follow the five steps at the bottom of the page to make sure you are well prepared and safe. Tick off each step to reveal the next.

If you need to be evacuated then follow the steps in our Preparing to Evacuate? guide, so you know what to ‘think’, ‘do’ and ‘check’ before leaving your property.

What to do in five easy steps

Step 1

Before flood water enters your home, close and lock downstairs windows and doors. Keep the keys safely to hand and move upstairs.

Step 2

Continue to listen to situation updates from your local radio station and via Floodline on 0345 988 1188.

Step 3

Stay in your property if safe to do so or until either the emergency services tell you otherwise or the floodwater has gone.

Step 4

Do not drive or walk through floodwater. If it is necessary to walk through shallow water, take care for hidden holes, obstacles and other hazards.

Step 5

If you come into contact with floodwater, wash any exposed body parts with bottled or cool boiled water before handling food or looking after wounds.

Help I’m flooding!