It’s an emergency!

What should I do?

If you have a flooding emergency contact Oxfordshire Fire and Rescue Service on 999.

Although Oxfordshire Fire and Rescue Service’s main responsibility is saving lives, they may also help pump out floodwater from your property in non-emergency situations, depending on how busy they are. Contact Oxfordshire Fire and Rescue on 01865 842999 for non-emergency situations.

During a flood incident you should focus on the safety of yourself and others and make sure to stay out of floodwater. See our Help I’m Flooding page for more details on what to do.

See below for other useful emergency contact details for flooding from a highway, watercourse, water pipe or sewer.


Oxfordshire Highways

To report flooding relating to a highway such as blocked ditches, blocked drains or flooding on a road call Oxfordshire County Council Floodline or visit the Fix My Street website.

Oxfordshire Highways also provide emergency response to flooding by closing roads, setting up diversions, pumping flooded highways, and providing sand bags to properties and communities threatened by flooded highways where resources permit.

Tel: 0345 310 1111

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Highways England

To report flooding on the M40, A34 or A43 (Oxfordshire to Northamptonshire border) contact Highways England.

Tel: 0300 123 5000 (say "Report")

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Environment Agency

To report flooding from a main river contact the Environment Agency through the Floodline or visit their website. Visit our Flood Risk Map page to see all main rivers in Oxfordshire.

Tel: 0345 988 1188 or 0800 80 70 60

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Thames Water Utilities

To report flooding from a Thames Water burst water main or sewer use the contact details to the right.

Tel: 0800 316 9800 (Select option 2 and then option 2 again)

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