Accessibility Statement

for Oxfordshire County Council Flood Toolkit (

This accessibility statement applies to the website at

This website is run by Oxfordshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some interactive infographic tools created for the website are not navigable entirely by keyboard
  • some older PDF documents may not be fully accessible to screen reader software
  • some video streams do not yet have manually generated captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Oxfordshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ or ‘exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • some content of the PDFs downloadable from this website may not be fully accessible with screen reader technology or accessibility requirements
  • embedded video on this website includes automated captions/subtitles, but not verified, manually generated captions/subtitles
  • the Education section toolkit originally developed for the website by a third-party developer contains a missing label and an empty link within navigational elements

Content that’s not within the scope of the accessibility regulations

The interactive Flood Risk Map tools, like most mapping tools, is not designed to be navigated using the keyboard and has limited accessibility to screen reader tools.  Please contact if you cannot access the map and require this information.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with guidance on flooding.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, we are looking into how we can make all future PDFs uploaded to the flood toolkit accessible to all.

Preparation of this accessibility statement

This statement was prepared on 11 September 2020. It was last reviewed on 22 November 2022.

This website was last tested on 22 November 2022. The test was carried out by Pooka & Co Ltd.

A sample of main pages on the website were reviewed using the WebAim WAVE accessibility evaluation tool (  Where the WAVE tool reported errors, these were resolved by the website developer wherever possible.  Where this has not been possible, these areas of the site are detailed above.